OK, We Need Both Leaders & Managers (But We Mostly Need Leaders)


Years ago, I read several books telling me that Pastors Should Not Be Managers. Managers make the trains (or liturgies) run on time.  Managers solve problems.  Managers direct.  Managers address needs.  Managers are reactive. Managers placate.  Managers in churches are – if a congregation can afford it – are also called Church Administrators.

The 21st Century Church is craving leaders.

In small congregations, when the Pastor is Administrator, Secretary, Custodian, Christian Educator, Youth Director, Web Master, Music Leader, Volunteer Coordinator, Therapist, and . . . Pastor, being a Leader either 1) doesn’t happen or 2) happens at the expense of the website being updated or the confirmation class getting permission slips, or the piano being tuned.

A classic HBR article explains it all here.

It’s a serious question:  What do we do when a congregation of 20-50 people seeks to be the church in these days?

If they are both well-heeled and committed, a congregation of 20-50 members can – perhaps – afford a full-time pastor.  But chances are they cannot also afford a FT or PT anything else. And nobody doing Everything has the time to also be the Vision Caster or the Global Ponderer or the Equipper of Managers.  And  so we have many smaller congregations (in the PCUSA in 2010, 3,001 churches had less than 50 members) that are floundering because the pastor either:

  1. Is okay with being a manager, but nobody’s looking into the future and the church will probably close when the pastor retires.
  2. Is wanting to Look To The Future but the church has a culture of the pastor managing everything and so she/he is The Frustrated Leader.
  3. Is wanting to Look to The Future but the church has a culture of the pastor managing everything and so she/he is Casting a Vision and nobody can find the pencils.

I was blessed to meet some excellent Small Church Leaders recently and here’s how ministry happens well:  The Leader has the skills to teach members to manage the ministry.  And those members truly want to do ministry.  They do not wear figurative bibs expecting the pastor to feed them bite by bite.  They want to make guests feel welcomed.  They want strangers to find schedules and directions.  They want the sick to be fed and the lonely to be visited.  They want walls painted and floors vacuumed so that the atmosphere is fresh and clean.

We have too many congregations led by Pastor Managers rather than Pastor Leaders.  Smaller congregations can thrive in the 21st Century only if members want to thrive.  Only if Pastors are allowed to ask questions and point to the future.  So, here’s my question:

What’s the best way to teach this to our churches?  (It’s a real question.)

Image Source.

P is for Paradigm Shift (or How to Take Somebody a Casserole in the 21st C. Church)

CasserolesAfter making my “P is for Paradigm Shift” pitch at a retreat last weekend, one thoughtful church leader asked, “I understand that we have to do it.  But can you give an example of how we do it?


Take casseroles, for example. Congregations have organized the sharing of consecrated casseroles for decades.  If you have a new baby, if you are recovering from surgery, if you are new neighbor – and you are part of a church community – chances are that somebody will bring you a casserole.

To be perfectly honest, it may not be a casserole these days.  It could be a pizza from a local restaurant or it could even be a gift card to Panera.  But the casserole is classic.

I know a church that found itself in a paradigm shift over casseroles and it went like this:

  • The older ladies wanted to take casseroles to moms with new babies in their congregation.
  • The new moms were grateful for the gesture.
  • The older ladies baked those casseroles (and side dishes) using their best heirloom china because that’s how their generation expressed lavish hospitality. You serve your best recipes in your best dishes.
  • The new moms were extremely anxious that 1) they’d break the heirloom china and 2) they’d have to wash the serving pieces and then pack up the baby with the heirloom china and then return the heirlooms to the donor.  Imagine the added anxiety if mom had given birth to twins and there were two babies to get into car seats.  With heirloom china.
  • The older ladies believed that the new moms felt isolated and so they often stayed for an hour or so, during which they offered tips to the new moms on how to clean their houses and take care of themselves and the baby.
  • The new moms felt too tired for a long visit.  And housekeeping/self-care/baby-care tips made them feel judged.

An intervention was required.

After some friction between the heirloom china ladies and the new moms, someone approached a church leader to ask if the new moms might come up with a list of helpful suggestions for anyone volunteering to provide a meal for future new moms or families in need.  “Great idea!” said the church leader.  And so they did:

  • Please call before dropping by.
  • Please ask about allergies or food restrictions.
  • Please bring meals in disposable containers.

Some of the older ladies felt hurt and angry.

  • They dropped off meals when they were out running errands and they didn’t know exactly when they’d be stopping by.
  • They don’t understand what’s up with all these peanut allergies and “nursing mothers should be eating meat.”
  • They thought disposable containers were tacky.

This is perhaps an extreme example of generational changes in assumptions that require honest conversation and grace.  When the culture shifts, it doesn’t mean that the old ways were bad; it’s just that things have changed in terms of convenience and norms.

And the point of sharing meals with those in need is that it’s about those in need, right?  It might make us feel good to offer this service, but it’s not about us. Another paradigm shift:

It's not about you

And another one:

Be the Church

We make cultural changes not for the sake of making changes.  We make cultural changes and paradigm shifts for the sake of others:  the ones not yet with us, the ones with the most pressing needs, the ones who are new/hurt/on the fringe.

21st Century Church leaders do not focus on the ABCs (attendance, building, and cash.)  We focus on the NOPs (the neighbors, organizational structure, and paradigm shifts.)  Yes, this is old news in this year of our LORD 2015.  But we still need little reminders.

Get out there and be the church!  And consider taking somebody a meal in disposable dishes.

O is for Organization

See yesterday’s post for the intro to this little series.Carsten Holler (2003)

Just as the 21st Century Church requires a fresh emphasis on our neighborhoods, 21st Century Church also requires a different way of being organized from the congregations we once knew.  Sadly, most of our churches are organized exactly the same way our grandparents’ churches were organized:

  • There’s the preacher who is often the de facto Professional Christian.
  • There are elders and/or deacons who may or may not be spiritual leaders, but they are always power players (or so they believe.)
  • There’s a dependence on members who don’t have paid employment which means that any stay-at-home-mom and all the retirees are expected to fulfill all the volunteer jobs.
  • There’s an organist and/or a choir director.
  • There’s a church secretary who actually runs everything.

In “contemporary churches” a Worship Leader may have been added in the 1980s.

The problem with this kind of church organization is that it fulfills neither the needs of a postmodern spiritual community nor the Biblical guidance on how spiritual communities are called to exist:

  • The pastor is far more than a preacher who delivers “good sermons.” The most effective pastors today are entrepreneurial vision casters who equip and coach the rest of the staff so that they connect people to a higher purpose and inspire the people to make an impact throughout the neighborhood.
  • The elders/deacons are servant leaders.  They are spiritually grounded and willing to create a community that welcomes all people.  They track spiritual transformation.  They work well together – not always agreeing but leaving each decision-making meeting as one unit for the sake of the Reign of God.
  • The anxiety over not having enough volunteers (unlike the 1950s when churches enjoyed the time and talent of many stay-at-home moms) is negligible because even busy people are committed to offering what they can with their eyes on being the church (not going to church.)
  • Music is varied and moving – regardless of what kind of instruments are used.  Maybe there are no instruments except for human voices. But there’s a clear understanding that music is about praising God rather than personal performance.  Music leaders express joy because that’s their authentic feeling.
  • The administrative support could be a business director, a volunteer coordinator, a building supervisor, and/or a communications leader.

Most of all the organization of a thriving church today . . .

  1. Is relentlessly innovative
  2. Always asks “why?” (and not just “what” and “how” – as in “Why are we doing this?”)
  3. Is passionate for growth even if it means dismantling tired ways of doing ministry.
  4. Puts itself in the shoes of those who are not yet among them. Recognizes that everything (from the signage to the prayer list) needs to be guest-friendly.
  5. Evaluates everything lovingly and fearlessly from the performance of paid staff and volunteers alike to every meeting, class, program, and event – so that it can be better next time.  God deserves our best.

The 21st Century Church is organized for a relational community rather than an attractional community.  It takes a bit of adapting, but we can do this.

Image is relational art (with lots of light bulbs) by Carsten Holler

N is for Neighbors

I’m freshly home after spending a couple days in the Adirondacks with Albany Presbytery, which was a joy. And I share this photograph taken by my friend, Shannan Vance-Ocampo with some anxiety . . .


. . . because 1) my talking face is ridiculous and 2) anyone who has heard me do my 21st Century Church presentation is rolling his/her eyes. After doing varieties of this presentation for almost ten years, I am surprised that we haven’t all moved on. But people continue to want/need the reminder that what made a 1950s church thrive is not what makes a 21st Century Church thrive. And with Harvard’s recent report by Chetty and Hendren on the importance of neighborhoods, it’s clear that we in the Church really need to make these changes from a focus on Administration, Building, and Cash to Neighbors, Organizational Structure, and Paradigm Shifting. Today I want to ponder ministry in our neighborhoods.

[If you’ve heard me talk about this to the point that you could give this talk yourself, I’m not offended if you stop reading here.]

If you are interested in how our congregations can grow by engaging with our neighbors, read this. Some of the congregations I serve happen to be in one of the best counties in the United States in which to raise kids. I also serve congregations in some of the most violent neighborhoods in the state if not the nation. Imagine if all church leaders – especially upon our ordination – realized that our calling is to serve the poor in our neighborhoods and in adjacent neighborhoods. Some of us are “rich in things, but poor in soul.” Some of us are financially impoverished. But everybody – including the financial disadvantaged – deserve a safe and nurturing place to live.

Imagine being the church that knows what breaks God’s heart in the neighborhood and then We Engage In Ministry That Addresses The Brokenness. Imagine being a church with the #1 goal of making a positive impact in the neighborhood. It would alter everything.

Some of our churches try to copy the successful programs of other congregations. If the parish down the street offers a popular preschool, we want to do the same thing so that we, too, can attract new families. Maybe there’s a person in the congregation who really wants to offer tutoring for children as a church program . . . but there’s not really a need for tutoring. There is a need – let’s say – for adult job training. So maybe that’s what the church should be doing.

How can we find out what’s truly needed in our neighborhood? Talk to those who would know: police officers, school guidance counselors, county social workers, free clinic nurses. Ask what they do all day. Ask what they wish was different. Ask what they need. Consider them experts because they are.

One of the phenomena in many of our congregations is the fact that many church members do not live in the neighborhood where their church building is. They might travel five miles or twenty-five miles for church gatherings. It doesn’t matter. If we are serious about living out our faith, we live it out both where we sleep at night and where we gather as the church.

It’s not possible to thrive as a church in the 21st Century if we do not address the needs of our neighbors. It’s. Not. Possible.

We can’t address the needs if we don’t know what they are. So let’s get out there! It’s almost summer. The weather is beautiful. Oh- and God requires it. We have no excuses.

Five Generation Church Staffs = Amazing Possibilities

generations of handsFor the first time in U.S. history, it will soon be possible to have five generations working together in the same office.  Generations are – generally speaking – different in terms of their institutional loyalty, expectations, dress codes, organizational structures, and more.

So imagine what it would be like to have – on the same church staff – the Gen X Head of Staff, the Baby Boomer Music Director, the Millennial Office Manager, the Silent Generation Parish Nurse, and the Generation Z communications intern working on her high school service hours.  It could be a disaster or it could be amazing.

What would make it amazing?

  • An attitude that we can all learn from each other.  The seasoned staff person  might have lots of experience working with personnel committees while the youngest staff member might have tech skills that everybody else needs to know.
  • Respect for and enthusiasm about differences.  Instead of feeling disdain over the fact that one staff member wears a suit and heels while another wears jeans and an untucked shirt, appreciate the differences for the way a variety of parishioners can connect. Acknowledge that dress styles mean different things to different people.
  • Patience.  No eye rolling allowed.  No jokes that diminish colleagues and make them feel foolish.
  • No sweeping generalizations:  “You people need to learn how to use google maps.”  “Why is your generation so lazy?”  Not helpful.
  • No cute name-calling:  The youngest members of the staff might indeed be the age of your grandchildren but don’t call them “kids.” The oldest members of the staff might be somebody’s Grandpa, but he’s not yours.  He’s your colleague.
  • No throwing colleagues under the bus.  Honestly this is essential for all church staffs of every age.  Heads of Staff:  support your young colleagues, especially when parishioners criticize them behind their backs.  Young pastors, back your older colleagues. Healthy personnel evaluations don’t happen in church parking lots.

The best staff relationships I’ve enjoyed included a 20-something colleague, three thirty-something colleagues, and a 50-something me.  We learned so much and it made for better ministry for our congregation.

As Generation Z enters the work force in the not-so-distant future and retired people need to keep working because they are pension-less, and all the generations in between have so much to offer, this is a great opportunity to enliven our ministry.  I would love to hear from those of you whose church staffs enjoy broad age diversity.  Anyone?

Imagine Church as a Safe Haven Against Sexual Abuse

Note: This post is a bit disturbing and I honestly ask you to consider stoppingYou are now safe here if you are sensitive.  I include an unidentifiable but difficult detail.  But my hope is that you will note that I share it as an example of what a healthy church looks like.

I, too, have been pondering the whole Duggar family debacle.  One of the best responses is this, written by trendyand2kids.  Amen sister.

In Christianity After Religion, Diana Butler Bass refers to 2000-2010 as “The Horrible Decade” for several reasons – one of which is the fact that in 2002 we all learned that five Roman Catholic priests had been accused of sexually abusing young parishioners.  We learned that the abuse of children had been systematically concealed for decades by the Church.  And it’s ludicrous if we don’t agree that this crime has driven thousands of Roman Catholics – and others – away from the Church.  It’s also ludicrous if we fail to see that Protestants are equally guilty of such crimes.

Sexual abuse of children is among the most heinous crimes imaginable.  I agree with trendyand2kids regarding what Josh Duggar’s criminal activity has wreaked:  Their self image and view of human sexuality for the rest of their lives is now and forever 100% rooted in their first sexual experience, which you forced upon them. They can never get that back, no matter how many times you said you were sorry, or how long you talked to your parents or your church leaders about it. You cannot tearfully “pray away” damage of this magnitude.

But imagine – if we can – the Church being a safe haven against sexual abuse.  I strongly believe that this is both possible and part of our calling and mission.

I looked over the calendar and – over the past three years – I have participated in worship in over 50 different congregations.  I am often asked to lead in The Children’s Message during Sunday worship.  In one particular congregation, while I was sitting with the children, I asked them a question about Jesus or the Bible or something. A couple of the kids offered responses.  And then one very young child quietly said this:  “Sometimes my brother puts his penis in my mouth.” She said it so quietly that I wasn’t sure I heard her correctly.  And I’m sure that the rest of the adults didn’t hear what she said.  She repeated it and I asked her if we could talk more about that afterwards, and she said yes.  So we did with one of the educators and her relative who disclosed that the family was aware of this and she had been advised by her counselor to talk about it with people she trusted.

Friends, meet a healthy church:  A child with a damaging secret feels safe enough to share her secret with trusted leaders in her church.  No one has given her the impression that she will be shamed or shut down.  She is under the impression that she can share most anything that’s on her mind – even something scary.

Imagine a church where even the adults feel safe to share their darkest thoughts and experiences.  Imagine a church in which people can share that life is not perfect or even okay.  Imagine a safe haven, a true sanctuary.

We cannot be that community unless we each have a deep acknowledgement that we are all broken, all in need of shelter, all born to care for each other to the point of self-sacrifice.  We hold each other accountable.  We do not hide our misconduct. We show each other what the love of Jesus looks like.

While feeling angry and perhaps even self-righteous about the Duggar family, what can we do to be a safe church?  It’s a real question.  In a world that is increasingly broken and scary and judge-y, imagine being a community that’s totally safe.

Today’s Pastor’s Wife

PastorswifeUpon my introducing myself as The Pastor’s Wife on a recent Sunday morning, a woman looked so delighted that it made me feel wonderful. And then she said, “It’s so nice to have a pastor’s wife. I’ve missed having a pastor’s wife.” I didn’t mention that she might not see me again for several months.

Needless to say, I am not in my spouse’s worship service very often because 1) I too am a pastor and 2) my own job involves visiting other churches on Sunday mornings. So far in 2015 I’ve preached or taught classes or moderated meetings in fifteen different churches on Sunday mornings. That leaves six Sundays and – on a couple of those – I’ve been out of town for some reason or other. [Note: one of the joys of being a non-parish minister is that I have more control over my weekends. I’m a big fan of Sundays off.]

Another truth of Today’s Pastor’s Wife is that the wife might be a husband. Or The Clergywoman’s Spouse might be another woman or even another Clergywoman.. Or the Pastor could be single. So there you go.

My first field education supervisor was married to a clergywoman and I remember him mentioning that one of the reasons that he and his spouse knew that they could love that congregation was because of this conversation:

Clergyman Candidate During Interview: What are your expectations for my wife?

Pastor Nominating Committee: (confused facial expressions)

CCDI: Do you expect her to fill a certain role?

PNC: (Still looking confused.) What would she like to do?

Correct answer.

What I love about being The Pastor’s Wife:

  1. HH’s congregation is wonderful and I love them. They like having me around but they also support my own ministry. (Thank you, folks.)
  2. I love getting the sermon preview.
  3. I love talking about art and worship and Church World with HH.
  4. I love the opportunity to preach in that pulpit occasionally.

There are still pastors’ wives out there who are expected to direct the choir and bake the brownies and teach Sunday School and good for those who enjoy that part of being married to the professional minister. But keep in mind, gentle parishioners, that your pastor’s family lives a different sort of life. Her/his children are not members of the staff nor are her/his spouse. And if you pastor is single, please be respectful of her/his free time. (I remember as a single pastor that people regularly started late night phone calls by saying, “I’m sorry it’s so late, but I knew I wouldn’t wake up anybody but you.”)

Our culture has changed, both domestically and ecclesiastically. Your pastor’s spouse could be a local professional or a stay-at-home parent or a commuting partner living in another state. One of the best things you can do is accept this and be nothing but encouraging. And if your pastor is single, bless her/him with privacy – unless your pastor authentically wants your matchmaking assistance.

This post is dedicated to two favorite pastors’ wives from my childhood: DHB and HM.

Memorial Day for a Non-Military Family

Mine is not much of a military family.  Memorial Day Mosaic

My dad was drafted during the Korean conflict and he didn’t love that experience.  One of his brothers fought in WWII but  – thankfully – he didn’t die in combat.

My only relative who actually perished in a United States war – as far as I know –  was my great, great grandfather Samuel Robert Edmiston who died on September 18, 1862. You might recognize that date if you are a history lover.

My great great grandfather died from his injuries the day after the Battle of Sharpsburg, also known as the Battle of Antietam – “the bloodiest single-day battle in American history.”  My great great grandfather was fighting against the United States of America.  He was wearing a rebel uniform.  His family owned slaves.

This is shameful to me – both the slave-owning part and the fighting against our country part.  It’s a worse story if you happen to be the great, great grandchildren of those slaves.  There is nothing I can say that will make up for that time in our nation’s history.  Nevertheless, I imagine that my great, great grandfather believed he was doing the right thing and fighting for Something Important.

Regardless of this – my own personal history – this is the day that all of us take some time to reflect upon the sacrifices made by military families.  I am among the privileged whose fathers and grandfathers were kept safe at home, going to college and working on farms and raising their families while so many thousands perished far from the arms of their loved ones.  I am among the privileged whose siblings and cousins did not return home broken after witnessing unspeakable things on battlefields.  I am among the fortunate for whom Memorial Day is a day to wave flags and remember with gratitude – not a day when I weep beside a grave.

Fighting and dying for something bigger than ourselves is something Jesus talked about.  I am grateful for those who have died for the sake of our freedom. I am grateful for those who died believing it was about freedom even when it wasn’t exactly like that.  I am also grateful for people who have died for something bigger in different kinds of war:

There are so many human beings who are more selfless and more committed to justice than I am.  I would like to believe that I would give up my body and my life for Something Important.  Today let’s be grateful for all of them – both in the military and beyond.

Mosaic images of fallen soldiers and where they died (from top right corner, clockwise):  Crispus Attucks (Boston), Pat Tillman (Afghanistan), Sandy Levit (Afghanistan), John R. Fox (Italy), Lindsay Whiteside (English Channel), Lori Piestewa (Iraq), Quentin Roosevelt (France), Kenneth C. Alvarez (Afghanistan), Mary Theresa Klinker (Vietnam), Joanna Dyer (Iraq), and in the center Ernie Pyle (Japan.)

Essential For the Soul

Backyard 5-22-15Imagine a weekend when we can just sit and let The Spirit ooze into our deepest places.  No responsibilities.  No places to go.  No chores.  At least for one day of this three day weekend.

Stare into space at a national cemetery if you wish, or in your own backyard or out your own window.  But stare and notice what we usually overlook. Listen for what usually gets drowned out.

Hoping for a serene Pentecost.  (Is that an oxymoron?)

Site a our backyard wedding three months from today.

Climate Refugees We Have Known & Loved

Dry Bones Nathan Moskowitz 2010The President’s commencement address to the graduates of the U.S. Coast Guard Academy included a few words about climate change and the expected increase in “Climate Refugees” in the future.  Climate Refugees are those who must move because of extreme weather conditions:  drought and desertification have made a place intolerable, cyclones and flooding have caused mass migration. That kind of thing.  “It’s a national security issue,” Obama said.

It’s also a spiritual issue.  It’s been an especially anxious couple of weeks for The Church, and some of that challenge is because of the incidence of Climate Refugees in the church.  You know who I’m talking about:

  • Mass migration out of the church because the climate was too toxic and divisive.
  • Individuals parting ways with their congregations because it felt so dry they were perishing.
  • Families slowly slipping away because the spiritual food was scarce.

There are also the people who leave church for good reasons:  they move away, they die.  And there are people who leave for reasons that we can interpret in several ways:  personal conflicts make church awkward,  a personal life change makes church feel uncomfortable, their children’s schedules or their own schedules have become complicated.

But today I’m thinking about Climate Refugees we have known and loved.  On the one hand, it’s very important to let people go – especially when they can be fed and refreshed elsewhere.  Spiritual journeys shift and sway. What fed me as a child isn’t as satisfying as an adult.  It’s normal and fine.

But the climate our communities create are just that:  created.  Churches are rarely impacted by the weather or environmental issues.

We can create a climate that feeds the soul and we can also nurture a climate that sucks the life out of people.  And remember: the climate impacts everyone in a congregation no matter what my personal experience has been.

Maybe I like it hot and sticky.  Maybe conflict doesn’t bother me and I kind of get a kick out of all the power moves. Maybe I don’t mind the chilly comments or cold stares.  But I am not the church.  We are the church.

How are we creating a climate that truly quenches spiritual thirst and feeds those who were starving in another land?  How are we providing shelter for those who’ve been displaced?  How are we tending to refugees and wanderers?  Are we embracing them or tolerating them?

None of us can spiritually survive in a valley of dry bones.  But climates can change to become life-giving again – at least in the church.

Image source.